Privacy Policy

At Growthcore, accessible from this website, one of our main priorities is the privacy of our visitors. This Privacy Policy contains the types of information that is collected and recorded by Growthcore Pty Ltd (ACN 690 183 147) and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

Automatic information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you'll visit when you leave our website. This information may also include the IP address of your computer or the proxy server you use to access the Internet, your Internet service provider's name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyse trends among our users to help improve our website.

When entering and using our website

When you enter and use our website and agree to accept cookies, some of these cookies may contain your personal data.

When you book a call or submit an enquiry

When you book a discovery call or contact us, we collect the information you provide, including your name, email address, phone number, business and social media details, and anything else you choose to tell us about your business.

When purchasing our services

If you engage us for The Organic Blueprint or any other service, we collect your first and last name, email address, business address, billing address, payment information, phone number, and other information necessary to deliver the service and meet our accounting obligations.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Respond to your enquiry and schedule a discovery call
• Deliver and manage our services if you become a client
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Meet our legal, taxation and accounting obligations

We do not sell your personal information to third parties.

Cookies

Growthcore uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

We may also use analytics and advertising tools (such as Google Analytics or Meta) which set their own cookies to measure site traffic and marketing performance. You can block or delete cookies through your browser settings at any time.

Embedded Content From Other Websites

Pages on this site may include embedded content (e.g. booking widgets, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights

You can ask us to provide a copy of the personal information we hold about you, correct anything that is inaccurate or out of date, or delete information we are not required to keep. You can unsubscribe from our marketing emails at any time using the link in the email, or by contacting us directly.

If you believe we have mishandled your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure.

The security measures we have in place include:

• Our website is hosted on Netlify, which maintains industry-standard security including SOC 2 Type II and ISO 27001 certification, encryption of data in transit and at rest, automatic HTTPS, DDoS protection, and regular third-party penetration testing.
• Access to our website and accounts is limited to the director and verified, Australia-based Growthcore Pty Ltd team members, and only where we have granted permission.
• Two-factor authentication is enabled on our accounts.
• Up-to-date antivirus and security software is maintained on the devices used to access personal information.
• Booking and enquiry information is handled by our third-party booking provider, GoHighLevel, which maintains industry-standard security including SOC 2 Type II certification, encryption of data in transit and at rest, multi-factor authentication, and role-based access controls.

Our data breach response plan

If we become aware of an actual or suspected data breach, we act quickly, recognising that the first 24 hours are the most important. We follow these steps:

1. Identify and contain. We record when and how the breach was discovered and what information is involved, and take immediate action to contain it and limit any further access or loss.
2. Assess the risk. We assess what personal information was affected and whether the breach is likely to result in serious harm to anyone affected. We aim to complete this assessment promptly, and in any case within 30 days.
3. Notify. If the breach is likely to result in serious harm, we notify affected individuals as soon as practicable, explaining what happened, what information was involved, and what they can do. Where required under the Notifiable Data Breaches scheme, we also notify the Office of the Australian Information Commissioner.
4. Review and prevent. Once the breach is contained, we review the cause, address any weakness in our systems or providers, and update our processes to reduce the risk of it happening again.

If a breach occurs at one of our third-party providers and affects your information, we follow the same process: we work with the provider to contain and assess it, and we remain responsible for notifying you and the Office of the Australian Information Commissioner where required.

Our Privacy Obligations

Growthcore Pty Ltd is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in it. If there is any inconsistency between this Privacy Policy and the Privacy Act, the Privacy Act prevails to the extent of the inconsistency. If the Privacy Act is amended from time to time, those amendments apply to us and to this policy.

Where Your Information Is Stored

We use trusted third-party service providers to operate our website and manage bookings and enquiries. Some of these providers are based overseas, or store data on servers located outside Australia (for example, in the United States). Where your personal information is handled by an overseas provider, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

If you access this website from outside Australia, your information is held in Australia or with our providers as described above, and is handled in accordance with Australian law. We do not otherwise disclose your personal information to any overseas party. If this arrangement changes in the future, we will update this policy to reflect it, and we remain responsible for protecting your information and for notifying you of any breach.